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Noticeboard

Dear Patients,

Please look out for information  by the practice regarding sharing electronic information between Hospitals, GP's and Community Care via the Local Care Record.

We have now uploaded our CQC 2016 Inspection Report. We are pleased to announce that we were awarded 'Good' in all areas. Please go to the link 'CQC Inspection Report' under the heading further information if you would like to view the report.


Please note it is a NHS requirement that all patients are allocated a named GP who is responsible for the patients overall care at the practice. Please contact the practice should you wish to know who your named GP is.
If you have a preference to who your named GP is then the practice will make reasonable efforts to accommodate this request however p
lease may we re-iterate you can still see whichever GP you wish and not only your named GP
. If you have any questions then please ask at the reception desk or call the surgery.

Many thanks

Did you know we have a formal PPG Group called The Links Patient Participation Group?
Our PPG Chair for The Links Patient Participation Group is Roger Ballaster. Ask for more details if you are interested in joining.

 We are now up and running with a Text Messaging Service.
We have the facility to use the above service to contact you by sending SMS Text Messages to your mobile phone. 

To ensure this service is used to its full advantage, can we please ask you to check your mobile number is correct on our records, this can be done via the reception desk or telephoning us on 0208 461 3333 if you are a Downham patient or 0208 857 0011 if you are a Mottingham patient.

 However if you would not like to be part of this service and have not already responded to the text we sent out Dear Patient, The Links Medical Practice is introducing a FREE patient messaging service. To opt out, text STOP to 07800008113 then please let reception know so we can ensure you do not receive any text messages.

 

As from Monday 1st December 2014, we have added  the 'Friends and Family Test'  survey to our website.   There are 3 simple questions for you to answer.   This survey will provide a quick snapshot of what our patients think, and how we can improve our patient care and practice services.   

The survey is located under the heading 'Have Your Say', on the right hand side of the website home page. 

We look forward, to receiving your views. 

 Further patient information relating to Friends and Family Test:
                                                 
http://www.england.nhs.uk/wp-content/uploads/2014/01/fft-short-guide-patients.pdf 

                                                     

Letters are being sent out by NHS England, please make sure you respond otherwise they will deduct or remove you from our list.  Thank you

 

111 nhs service.

The new national telephone advice service '111' has come to Bromley.This service has replaced NHS Direct and is the contact number for patients at certain times of the day when the surgery is closed.Please telephone the surgery and listen to the surgery answer phone message for details.

Thank you.

 APPOINTMENT OPTIONS

We have some Saturday morning and some evening appointments every other week which are bookable in advance .

You may also book a telephone appointment if you wish to discuss an ongoing medical problem.Please try and book with your usual Dr when requiring treatment for an ongoing problem. Telephone appointments are not suitable for new diagnosis and complex problems.

We have a  'medical pod' in the waiting area at each surgery. This is for use by patients who are not already on treatment for blood pressure. Please ask reception for a free token and you may use the machine to record your weight, height and blood pressure. The machine speaks instructions but it DOES NOT speak out your weight. At completion the machine will print two tickets with the weight height and blood pressure readings.  Please put your name on the slip, tick whether you are a smoker or not and hand one of the copies in to reception.We can use this information to update your records. Please note that if the blood pressure reading falls outside a set range the receptionist may ask you to have your blood pressure checked again by a health care assistant.

Shingles Vaccine now in surgery for patients Aged either 70 OR 79  years of Age-Leaflets available in surgery appointments available with the Nurse now. 

Clinics & Services

Antenatal

Downham surgery:  Thursdays by appointment only- This clinic is run by Midwives

Mottingham surgery:Clinics are held at the Local Childrens Centre. Please ask reception team for details.

 

 

pregnant11Asthma and Chronic Obstructive pulmonary disease. 

By appointment with Nurse

 

Counselling

Referral by Doctor

 

 

Diabetic Clinics

Monthly by appointment

 

Family Planning

Any day by appointment with Doctor

 

Flu Clinics

By appointment

Simple Holiday Vaccinations  (Other than babies)

By appointment at least six weeks prior  to your flight date.If you are backpacking abroad or visiting more than one country then please do not make an appointment at the surgery as the Nurses will be unable to help you- instead you will need to find a specialist travel clinic.Once that clinic has seen you and  decided what vaccination you require then you may opt to have the free NHS vaccine back at the surgery- Inform the private clinic and they will tell you the vaccine that can be provided free. You will need to bring your risk assessment form from the specialist clinic with you so that the Nurse can clearly see what vaccine you require- You will need to make an appointment for these vaccinations at least three weeks before you travel.

Please note that many vaccinations are unavailable on the NHS and will be chargeable. In many cases there will also be a private prescription fee to pay.

Please see Travel Vaccinations section by clicking on tab above.

We are sorry but we are unable to advise regarding complex travel.

 

 

Immunisations

By appointment with Nurse.

Please bring the child's Health record Book ( usually a red book) to each appointment as without this book which contains a record of all of our child vaccinations the appointment may have to be cancelled. One or the other of the child's legal parents must attend the vaccination appointment as they are required to give consent.

 

Minor Operations

By appointment and by referral from a doctor.

Please note that there are strict criteria guiding the doctors as to the type of procedure that they can undertake.

 

 

Over 75’s

All patients over the age of 75 can have annual health checks either in the surgery or at home as appropriate.  Make an appointment with the Nurse.

 

 

Smoking Cessation

By appointment.  We offer an in-house Smoking Cessation service with our Health Care Assistants and specialist smoking advisor, who will offer friendly advice and support.

 

 

Well Baby Clinics

Wednesday 1:30-3:00pm with Doctor and Nurse.  Injections,  baby checks and post-natals by prior appointment. The Health Visitor Led Clinic is held in the local Children Resource Centre.

 

 

Well Woman/Man

By appointment with Nurse

 

 

Well Person Check

By appointment with the Nurse.  Patients between the ages of 16 – 75 who have not been to the surgery within the last 3 years.

NHS Health Checks

By apponitment with the Health Care Assistant. There are criteria surrounding the suitability of these checks- You will receive an invitation letter if you are eligible.

 
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