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Noticeboard

Dear Patients,

Please look out for information  by the practice regarding sharing electronic information between Hospitals, GP's and Community Care via the Local Care Record.

We have now uploaded our CQC 2016 Inspection Report. We are pleased to announce that we were awarded 'Good' in all areas. Please go to the link 'CQC Inspection Report' under the heading further information if you would like to view the report.


Please note it is a NHS requirement that all patients are allocated a named GP who is responsible for the patients overall care at the practice. Please contact the practice should you wish to know who your named GP is.
If you have a preference to who your named GP is then the practice will make reasonable efforts to accommodate this request however p
lease may we re-iterate you can still see whichever GP you wish and not only your named GP
. If you have any questions then please ask at the reception desk or call the surgery.

Many thanks

Did you know we have a formal PPG Group called The Links Patient Participation Group?
Our PPG Chair for The Links Patient Participation Group is Roger Ballaster. Ask for more details if you are interested in joining.

 We are now up and running with a Text Messaging Service.
We have the facility to use the above service to contact you by sending SMS Text Messages to your mobile phone. 

To ensure this service is used to its full advantage, can we please ask you to check your mobile number is correct on our records, this can be done via the reception desk or telephoning us on 0208 461 3333 if you are a Downham patient or 0208 857 0011 if you are a Mottingham patient.

 However if you would not like to be part of this service and have not already responded to the text we sent out Dear Patient, The Links Medical Practice is introducing a FREE patient messaging service. To opt out, text STOP to 07800008113 then please let reception know so we can ensure you do not receive any text messages.

 

As from Monday 1st December 2014, we have added  the 'Friends and Family Test'  survey to our website.   There are 3 simple questions for you to answer.   This survey will provide a quick snapshot of what our patients think, and how we can improve our patient care and practice services.   

The survey is located under the heading 'Have Your Say', on the right hand side of the website home page. 

We look forward, to receiving your views. 

 Further patient information relating to Friends and Family Test:
                                                 
http://www.england.nhs.uk/wp-content/uploads/2014/01/fft-short-guide-patients.pdf 

                                                     

Letters are being sent out by NHS England, please make sure you respond otherwise they will deduct or remove you from our list.  Thank you

 

111 nhs service.

The new national telephone advice service '111' has come to Bromley.This service has replaced NHS Direct and is the contact number for patients at certain times of the day when the surgery is closed.Please telephone the surgery and listen to the surgery answer phone message for details.

Thank you.

 APPOINTMENT OPTIONS

We have some Saturday morning and some evening appointments every other week which are bookable in advance .

You may also book a telephone appointment if you wish to discuss an ongoing medical problem.Please try and book with your usual Dr when requiring treatment for an ongoing problem. Telephone appointments are not suitable for new diagnosis and complex problems.

We have a  'medical pod' in the waiting area at each surgery. This is for use by patients who are not already on treatment for blood pressure. Please ask reception for a free token and you may use the machine to record your weight, height and blood pressure. The machine speaks instructions but it DOES NOT speak out your weight. At completion the machine will print two tickets with the weight height and blood pressure readings.  Please put your name on the slip, tick whether you are a smoker or not and hand one of the copies in to reception.We can use this information to update your records. Please note that if the blood pressure reading falls outside a set range the receptionist may ask you to have your blood pressure checked again by a health care assistant.

Shingles Vaccine now in surgery for patients Aged either 70 OR 79  years of Age-Leaflets available in surgery appointments available with the Nurse now. 

Practice Philosophy

docandchildThis practice is run by doctors who are evangelical Christians. Not all staff employed by the practice are Christians. Most of your experience in healthcare in this practice will be similar to what you would get in any other General Practice because Christian ideals have influenced healthcare for generations and because healthcare workers are generally caring people regardless of their religious convictions! We do not regard ourselves as superior to others.  

Several principles are at work in healthcare:  

Trust is the basis for good relationships. We will try to inform you fully regarding your health issues but, in the end, trusting your doctor means accepting that  they have your best interests at heart. Resources, especially time and people, are limited: we must use them responsibly and will often have to give priority to those who are most vulnerable and least able to speak for themselves. Please be patient if you have to wait or are told that you will not be given, for example, an appointment, a home visit, a referral, a prescription.

Truth and honesty: we will try to keep you informed and will not hide things from you. Thus we may discuss various relevant issues with you, such as diet, smoking, drugs, immunisation, contraception or abortion. You may find that different healthcare workers have different opinions and advice, and this may be because there is more than one “right” answer. We will seek to practice healthcare based on sound advice and to seek real answers to the ills you experience. Sometimes this will mean identifying the spiritual issues which affect you. We will not “bend the truth” or lie to you or for you.

Love in a Christian sense is practical caring: we will do our best to help.




 
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