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Noticeboard

Dear Patients,

Please look out for information  by the practice regarding sharing electronic information between Hospitals, GP's and Community Care via the Local Care Record.

We have now uploaded our CQC 2016 Inspection Report. We are pleased to announce that we were awarded 'Good' in all areas. Please go to the link 'CQC Inspection Report' under the heading further information if you would like to view the report.


Please note it is a NHS requirement that all patients are allocated a named GP who is responsible for the patients overall care at the practice. Please contact the practice should you wish to know who your named GP is.
If you have a preference to who your named GP is then the practice will make reasonable efforts to accommodate this request however p
lease may we re-iterate you can still see whichever GP you wish and not only your named GP
. If you have any questions then please ask at the reception desk or call the surgery.

Many thanks

Did you know we have a formal PPG Group called The Links Patient Participation Group?
Our PPG Chair for The Links Patient Participation Group is Roger Ballaster. Ask for more details if you are interested in joining.

 We are now up and running with a Text Messaging Service.
We have the facility to use the above service to contact you by sending SMS Text Messages to your mobile phone. 

To ensure this service is used to its full advantage, can we please ask you to check your mobile number is correct on our records, this can be done via the reception desk or telephoning us on 0208 461 3333 if you are a Downham patient or 0208 857 0011 if you are a Mottingham patient.

 However if you would not like to be part of this service and have not already responded to the text we sent out Dear Patient, The Links Medical Practice is introducing a FREE patient messaging service. To opt out, text STOP to 07800008113 then please let reception know so we can ensure you do not receive any text messages.

 

As from Monday 1st December 2014, we have added  the 'Friends and Family Test'  survey to our website.   There are 3 simple questions for you to answer.   This survey will provide a quick snapshot of what our patients think, and how we can improve our patient care and practice services.   

The survey is located under the heading 'Have Your Say', on the right hand side of the website home page. 

We look forward, to receiving your views. 

 Further patient information relating to Friends and Family Test:
                                                 
http://www.england.nhs.uk/wp-content/uploads/2014/01/fft-short-guide-patients.pdf 

                                                     

Letters are being sent out by NHS England, please make sure you respond otherwise they will deduct or remove you from our list.  Thank you

 

111 nhs service.

The new national telephone advice service '111' has come to Bromley.This service has replaced NHS Direct and is the contact number for patients at certain times of the day when the surgery is closed.Please telephone the surgery and listen to the surgery answer phone message for details.

Thank you.

 APPOINTMENT OPTIONS

We have some Saturday morning and some evening appointments every other week which are bookable in advance .

You may also book a telephone appointment if you wish to discuss an ongoing medical problem.Please try and book with your usual Dr when requiring treatment for an ongoing problem. Telephone appointments are not suitable for new diagnosis and complex problems.

We have a  'medical pod' in the waiting area at each surgery. This is for use by patients who are not already on treatment for blood pressure. Please ask reception for a free token and you may use the machine to record your weight, height and blood pressure. The machine speaks instructions but it DOES NOT speak out your weight. At completion the machine will print two tickets with the weight height and blood pressure readings.  Please put your name on the slip, tick whether you are a smoker or not and hand one of the copies in to reception.We can use this information to update your records. Please note that if the blood pressure reading falls outside a set range the receptionist may ask you to have your blood pressure checked again by a health care assistant.

Shingles Vaccine now in surgery for patients Aged either 70 OR 79  years of Age-Leaflets available in surgery appointments available with the Nurse now. 

The Links Medical Practice welcomes all new patients who live in the surgery catchment area.


Patients currently on Medication .
If you are currently on medication please ensure that you obtain a 6 week supply from your previous GP in order to ensure that you have adequate supplies while the registration process, ( including the transfer of your medical record to this surgery) is completed. 
 

How to Register

To register as a patient at the Surgery, you must live within our catchment area (see below) although this regulation is under review. You should come along to reception where you will be given the appropriate forms to complete  (these can also be found on the website under 'registration forms') and advice of what information we need, which is:

  • your full previous GP name and address including post code. 
  • NHS number which is on your medical card. If you do not have your NHS card please contact your previous GP who will be able to give you your NHS number.
  • Photo ID if over 16 yrs (driving licence/passport)
  • proof of address (utility bill dated in last 3months- under PCT guidance a mobile telephone bill is not acceptable)
  • if new to the UK evidence of the 'right to remain'
  •  

You MUST be registered at the surgery before making an appointment. Please remember to make a separate appointment for each person to be seen. 

There are a number of forms to complete but if you have any difficulty please ask a member of staff to assist you.Once the forms have been completed in full the computerised side of the registration takes 48 hours to finalise.

Please note that this practice does not discriminate on the grounds of race, gender, social class, age, religion, sexual orientation or appearance, disability or medical condition. The process is completed according to the requirements of the Primary Care Trust Registration department.

 

Practice Areas

Please see maps in the Contact details section of this website.
 Thank you

Downham Surgery Practice Area

Downham Surgery practice area  

Please note that this area has been extended to include Coniston Road, Belgravia Gardens, Ambleside, Ashgrove Road, Warren Avenue, Madeira Avenue, Hillbrow Road, Elstree Hill, Lullington Gardens, Bracken Hill, Park End, Grasmere Road, Oaklands Road, Spencer Road and Blyth Road.

Mottingham Surgery Practice Area

Mottingham Surgery Practice Area

The Links Medical Practice

Notification of a change to the Mottingham site Practice Boundary.

New ‘Outer Boundary’ as from 1.8.2012

 

 

Please note that the following Roads encompass the ‘outer boundary’ for this Practice:

 

Felhampton Road

Charidane Road

Montbelle Road

Domonic Drive

High Point

Brownspring Drive

Molescroft

Imperial Way

Slades Drive

Edgehill road

Belmont Lane

Holmdale road

Woodside avenue

Adelaide Road

Edgebury

Hanover Drive

Beechwood

Windsor Close

Laneside

 

You will see that the roads are all in the Mottingham site catchment area and have been requested and agreed by the Primary Care Directorate.

Patients in this area may register at this practice.

Thus any patient living in this area or who moves from the current catchment area or inner Boundary’ may remain at this Practice.

 

The distance for the Drs to travel to visit is further and if the Drs feel that the medical requirements of any patient that lives in the outer boundary cannot be met by this Practice then the patient will be advised to register at a more local surgery. This would be a Partners decision.

 

Please note that there is no change to the Downham Site boundary.

 

Thank you

 

Practice Manager On behalf of the GP Partners.

 

 
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