If you need urgent medical advice when your surgery is closed, dial the surgery telephone number and listen to the answerphone message which will direct you to the appropriate service.
HOWEVER IF THE SITUATION IS LIFE THREATENING DIAL 999.
For example if you suspect a heart attack and if chest pains last for more than 10-15 minutes, possibly with nausea and sweating, dial 999 and let the ambulance service know that you suspect a heart attack.
If the surgery is closed and you need medical help fast , and you are not sure if you need a doctor call 111.
WHAT IS 111? This is the new NHS number. When you call 111, a trained adviser will ask you qusetions to find out what is wrong, give you medical advice and direct you to someone who can help you, like an out of hours doctor or community Nurse.
If the adviser thinks that your condition is more serious, they will direct you to a hospital or send an ambulance. If you dont speak English, tell the adviser what language you want to speak and they will give you an interpreter. You can call 111 any time of the day The call is free from landlines or mobiles.