It is the patients responsibility to ensure that you request medication in good time.
If you are a new resident to the area and plan to join this practice please ensure that you have at least 6 weeks supply of medication from your previous surgery.We will not be able to provide a prescription until your medical record is received from your previous surgery.
Current patients on repeat medication.
Please allow two-three working days (48-72 hours) notice for prescription processing. We will accept early requests to cover the Bank Holiday periods and also holidays- just make a note on your request slip.
If you are going on holiday please put your request in at least a week ahead and indicate on the slip that you are going away.
One off prescriptions will take longer than two working days (48 hrs) as they need to be re-authorised.
How to Request a Repeat Prescription
Please DO NOT make an appointment or come to Open surgery for a repeat prescription request unless specifically told to do so by staff. All requests can be dealt with by the prescription clerk who will process the request liaising with the doctor on your behalf.
Your request can be made by returning the right hand side slip that came with your last prescription; by completing the repeat prescription request slip at the surgery reception; by registering and using the online form on this page; or in writing.
Please indicate clearly which of the items you require and allow two working days (48 hours) for collection.
Please note that if you are placing prescription request for more than one person- that they may not be ready at the same time for collection. One request may be less than straightforward requiring review by the Doctor.
If you wish your prescription to be posted to you please enclose an SAE with your request.
For patient safety, repeat prescriptions cannot be accepted by telephone or fax as this may lead to mistakes. We will accept telephone requests between the prescription clerks telephone hours for housebound patients only. Certain local chemists will collect your prescription from the surgery.
For more information see our Prescriptions Explained Leaflet
Some conditions or prescriptions may require a regular review by appointment with a GP or the Practice Nurse.
If you are prescribed new medication by a Hospital Consultant, the hospital will write to the surgery and inform your GP as to the details of your new medication.
This will take some time, so in the meantime the hospital may issue a limited supply of any medication to see you through. Your GP will not know which medication to prescribe, or the dosage, until told this information by your consultant and will not therefore be able to issue the prescription until this information is received.
Sometimes you will be given a copy of the hospital prescription to bring in to your GP. Please do this as soon as you are able in order for us to enter the information on your medical record. We are unable to issue you with any further prescriptions for the medication prescribed by the hospital until in receipt of this information.