All posts by Shanieka Gordon

One Bromley Covid-19 Recovery Plan leaflet for Practice Websites

One Bromley has developed a comprehensive recovery plan which describes how we will restart services paused in the pandemic, take steps to reduce the risk and manage any second wave of Covid-19. We have produced a summary of the plan and a simplified leaflet for Bromley residents. The flyer can be used on GP practice websites and/or printed to share with patients and members of staff.

We have produced a One Bromley recovery plan summary leaflet to share our learning and next steps to stay well over winter with Bromley residents.

The leaflet includes:

  • How Covid-19 affected Bromley
  • The response to Covid-19 in Bromley
  • Changes to services (this section includes information on online, video and telephone

consultations for outpatient services, fewer face to face appointments, infection control measures in all face to face services, appointment only blood testing services and changes to the location of some services (to meet social distancing guidelines and keep Bromley residents and staff safe)

  • Tips on keeping safe and well over winter

More information on the One Bromley Covid-19 Recovery Plan is available (see link) including the full Recovery Plan, public summary (for stakeholders and the public) and simplified leaflet.

Keeping well with a long term health condition during Covid-19

A 10-minute video tutorial from the Bromley Well Mental Health and Wellbeing Service looks at ways people with a long-term health condition can manage their mental wellbeing during the coronavirus pandemic.

Watch now on YouTube and find the accompanying support pack on Bromley Well’s website.

To use Bromley Well Services, people can:

Call Bromley Well on 0300 330 9039 or email Open seven days a week from 9am-5pm.

Follow for the latest updates on social media:

Twitter: @bromleywell
Facebook: @bromleywellservice

Face coverings when using NHS Services

All patients and visitors to NHS services must wear a face covering at all times. This includes hospitals, community clinics and GP services. Evidence has confirmed that face coverings can help reduce the risk of transmission if you are suffering from coronavirus, but not showing symptoms.

The government has set out advice for people on how to make their own face coverings easily at home, using scarves or other textile items. These face coverings should cover the mouth and nose, whilst allowing the wearer to breathe comfortably and can be as simple as a scarf or bandanna that ties behind the head to give a snug fit.

Please wash your hands or use hand sanitiser before putting on a face covering and after taking it off. Please avoid touching your face covering whilst wearing it to avoid transmission of the virus.

If you attend an appointment without a face covering, you will be provided with a face mask in an emergency.

Bromley Well offers free support for people worried about their finances

Date: 21 May 2020

Worried about your finances?
Bromley Well is urging residents to get in touch with any concerns about their finances, housing issues, employment and debt
During the current Covid-19 outbreak, Bromley Well is still operating its information, legal advice and guidance service. Residents can get advice by email, telephone and an online webchat service.

Currently, the service has good availability and is urging people not to leave it too late, take control and get in touch now.

Gulsah Tatvan, Operations Manager said “With the uncertainty in the current climate, it’s important to seek advice. Debt especially is likely to be a big concern for people in the forthcoming months. People can talk to one of our advisors by phone, email or via our online webchat.”

Bromley Well advisers will:

> never judge you or make you feel bad about your situation
> always be happy to talk to you, however big or small your problem might be
> find and suggest ways to manage your issues.

You can get advice now:
Call or email Bromley Well: 0300 330 9039 or via Open 7 days a week, 9am-5pm.

Visit our website to find out more about help available: and at

Follow us for the latest updates on social media:
Twitter: @bromleywell
Facebook: @bromleywellservice

Bromley Well is helping residents to maintain mental wellbeing during the Covid-19 pandemic

Bromley Well is helping residents to maintain mental wellbeing during the Covid-19 pandemic

Bromley Well has new services and support available for people to manage their mental wellbeing during the Coronavirus outbreak. An information pack, tutorials and web chat services are now available.

Bromley Well has launched new services to help residents to manage their mental wellbeing during the Covid-19 outbreak. These include:

  • Online peer support groups on Facebook with regular wellbeing Q&A sessions
  • Coping with life during lockdown support programme starting mid-May
    Free, downloadable special edition mental wellbeing information pack
  • Web chat service if you’re struggling to use telephone help services or if you just want someone to listen. Text the word “HELPATHOME” to 07718 403574 if you’d like to get this help
  • Wellbeing tutorial videos, the first one “Coping with Adjustments in Lockdown” is on YouTube. A support pack accompanies the tutorial

How to get this support

Services are free for residents in the borough of Bromley. People can self-refer by calling Bromley Well on 0300 330 9039 or email or

Details on all of the above are available here: